
Field Service Technician
This program prepares students to work in the field service industry. Students learn how to diagnose, repair, and maintain mobile and industrial equipment. They will gain basic knowledge of hydraulics, electrical systems and mechanical components used in these industries. Students will also be introduced to welding repair, PLC’s, reading schematics, HVAC systems, diesel engines and customer service. Upon completion of the certificate, students will possess the skills needed for entry-level positions in the field service technician field.
Program Outline
Course # | Course Title | Credits |
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472-303 | Hydraulic Components and Schematics | 1.00 |
DescriptionStudents will learn how to operate the Basic Hydraulic Trainer and draw the schematic symbols in a circuit. |
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472-305 | Fixed Displacement Pumps | 1.00 |
DescriptionStudents will learn about Pascal's law and the relationship between pressure, force and area. |
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472-307 | Hydraulic Pressure Valves | 1.00 |
DescriptionStudents will identify different hydraulic valves and use them in an application. |
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472-315 | Basic Electrical Circuits | 1.00 |
DescriptionStudents will learn how to measure voltage, current and resistance in an electrical circuit. |
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472-317 | Inductance and Capacitance | 1.00 |
Description |
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472-319 | Analyze Transformers | 1.00 |
Description |
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472-309 | Analyze Basic Pneumatics | 1.00 |
DescriptionStudents will learn how to operate the Basic Pneumatic Trainer. |
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472-312 | Analyze Pressure Regulator & Actuator | 1.00 |
Description |
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472-343 | Print Reading and Schematics | 1.00 |
DescriptionStudents will learn drawing symbols and understand how to interprete drawing dimensions. |
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442-105 | Welding Fundamentals | 3.00 |
DescriptionWelding Fundamentals is designed to introduce students to basic techniques in a wide variety of welding and cutting processes. Learners will assess welds for quality as they make fillet and groove welds in all position on steel while experiencing a range of welding processes including Gas Metal Arc Welding, Shielded Metal Arc Welding, and Flux Core Arc Welding, as well as cutting processes such as OFC and PAC. |
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472-350 | Preventive Maintenance 1 | 1.00 |
DescriptionThis course introduces students to both preventive and predictive maintenance concepts as they apply to machine and equipment maintenance. Students will learn terminology and definitions associated with preventative maintenance that you'll be using in the field service environment. Students will also be introduced to the development of skills related to assessing machine conditions and equipment breakdowns using correct troubleshooting and diagnostic procedures. |
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804-101 | Math Skills | 1.00 |
DescriptionDevelops skills in using mathematics principles, essential to the technical service and production workplace, through applied learning contexts. Content includes whole numbers, fractions, percent, graphs, and fundamentals of algebra. |
Course # | Course Title | Credits |
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472-382 | PLC Troubleshooting Processes | 1.00 |
DescriptionStudents will learn how to troubleshoot a faulty PLC program. |
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620-125 | Investigate Troubleshooting Methods | 1.00 |
DescriptionStudents will learn about the types and methods of troubleshooting for 3 phase motor control systems. |
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620-127 | Troubleshooting Common Motor Circuits | 1.00 |
DescriptionStudents will examine the function and troubleshooting of reversing, automatic and timer controlled industrial motor control systems. |
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404-317 | HVAC Systems | 1.00 |
DescriptionStudent will perform general A/C diagnosis and repair. This is part of the Maintenance and Light Repair Certification ASE G1. |
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404-358 | HVAC Controls | 1.00 |
DescriptionStudent will perform diagnosis of HVAC control systems. This is part of the ASE A7 Certification. |
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404-356 | HVAC System Service | 1.00 |
DescriptionStudent will perform refrigerant recovery, recycling, and handling procedures. Student will perform A/C system component replacement and diagnosis. This is part of the ASE A7 Certification. |
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472-360 | Intro to Diesel Engines | 1.00 |
DescriptionThis course offers an introduction to the operation, maintenance, and repair of diesel engines used in various applications like vehicles, heavy equipment, and industrial machinery. Students will learn about diesel engine components, operation cycles, and common maintenance practices, preparing them for basic troubleshooting and understanding environmental impacts. |
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472-365 | Workshop Fundamentals 2 | 1.00 |
DescriptionThis course is a continuation of Workshop Fundamentals 1. Students will incorporate the tools and equipment needed to diagnose and repair heavy equipment or machinery. They will also use portable and stationary equipment to fabricate various types of metal parts used in the repair process. |
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102-121 | Customer Service | 1.00 |
DescriptionThis course is intended to teach students ways to take care of their customers and add value to customer interactions. They will identify the difference between internal and external customers, and develop verbal, nonverbal, and listening communication skills. Students will develop problem-solving techniques and the ability to lead and expand the customer service process, learn how to deal with customers, and build skills for analyzing and prioritizing customer needs. Students will learn to use the phone, email and other communications methods effectively and efficiently in the world of work. |
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472-370 | Field Service Internship | 1.00 |
DescriptionInternships are off-campus experiential learning activities designed for students to earn academic credit by connecting the job experience with the concepts, theories, and ideas learned through their program. Internships are powerful resume builders, offer application of concepts, and expand employable skills. |
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151-105 | Digital Literacy with Cyber Security | 1.00 |
DescriptionThis course will cover identifying and differentiating between major computer components, Microsoft Windows operating system and application operations, computing environment issue troubleshooting, making connections between office network devices, file management, and basic cybersecurity threats and best practices. |
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472-380 | Design and PLC Programming | 1.00 |
DescriptionStudents will learn about the main components of a PLC and how to write a program. |
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472-385 | Preventive Maintenance 2 | 1.00 |
DescriptionThis course is a continuation of Preventive Maintenance 1. There will be an overview of common equipment problems including specific examples for wear and tear, improper use of equipment, improper or lack of maintenance. Students will also learn about the necessary details that are associated with troubleshooting and repairing equipment from tracking symptoms to diagnostics, to root causes, to verifying proper equipment operations post-repair. |
At A Glance
How You'll Learn

On Campus

Online Classes
What You'll Learn
- Demonstrate safe work procedures.
- Troubleshoot electrical, mechanical, and HVAC systems.
- Repair electrical, mechanical, and HVAC systems.
- Maintain electrical, mechanical, and HVAC systems.
- Communicate technical information.
Your Potential Careers
Field Service Technician
Median Annual Salary
Local | State | National |
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$62,500 | $68,200 | $66,100 |
JobsEQ, 2024Q3
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