Office Management
We are all familiar with the one person in the office that handles everything from hiring to leading to paying bills. That person is the Office Manager! You can gain the skills you need to be the Office Manager here! The Office Management Associate Degree program at Nicolet College provides the tools you need to oversee the smooth operation of a business office. You will learn how to:
Hire and supervise office workers
Perform office accounting duties
Interface with vendors
Leverage office systems and technology to gain efficiencies
Manage administrative projects from start to finish
Program Outline
Course # | Course Title | Credits |
---|---|---|
1010210600 | Business EssentialsDescriptionThis class helps new Nicolet students make a successful transition to the College. The course is a chance for students to learn College resources, practice pacing and time management, grit and the learning management system. Students also receive an introduction and have opportunities to practice professional business communication. |
1.00 |
1080119500 | Written CommunicationDescriptionDevelops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments is designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents. |
3.00 |
1010211300 | Human Resources Roles and LawsDescriptionThis class reviews the role and importance of Human Resources in organizations. Current challenges Human Resources contends with are covered. Students will learn about major employment laws and how to ensure that company programs, practices and policies align with those laws. |
1.00 |
1010212100 | Customer ServiceDescriptionThis course is intended to teach students ways to take care of their customers and add value to customer interactions. They will identify the difference between internal and external customers, and develop verbal, nonverbal, and listening communication skills. Students will develop problem-solving techniques and the ability to lead and expand the customer service process, learn how to deal with customers, and build skills for analyzing and prioritizing customer needs. Students will learn to use the phone, email and other communications methods effectively and efficiently in the world of work. |
1.00 |
1010311500 | MS Word BeginningDescriptionThis course will cover creating a flyer, research paper, and business letter using Microsoft Word. |
1.00 |
1010312500 | MS OutlookDescriptionThis course will cover creating and managing email messages, calendars, contacts, and tasks using Microsoft Outlook. |
1.00 |
1010312600 | MS Excel BeginningDescriptionThis course will cover creating a worksheet and chart; application of formulas, functions, and formatting; and working with large worksheets, charting, and what-if analysis using Microsoft Excel. |
1.00 |
1010314100 | MS Powerpoint BeginningDescriptionThis course will cover creating and editing presentations with pictures; enhancing presentations with shapes and SmartArt; and inserting WordArt, charts, and tables using Microsoft PowerPoint. |
1.00 |
1010611400 | Records ManagementDescriptionThis course explores the comprehensive field of records management by applying basic principles and procedures for storing and retrieving information and maintaining an efficient manual and/or computerized filing system using the simplified filing rules developed by the Association of Records Managers and Administrators, Inc. (ARMA). The following methods of storing records are studied: alphabetic, subject, numeric, and geographic. Basic terminology of records management is taught throughout the course. Records retention, disaster planning, control measurements, information security, and disposition are discussed. |
2.00 |
1010613300 | Business Office TechnologiesDescriptionThis course will cover operation of popular physical and virtual technologies used in a business office including products and applications used for telephony, office application suites, meetings, and surveys. |
1.00 |
1019617000 | Leadership Organizational CultureDescriptionThis class will cover what the leader’s role is in creating the optimal workplace. Students will learn the components of a great workplace and how to improve corporate culture. Students have the opportunity to assess their workplace and provide recommendations for strengthening. |
1.00 |
1015110500 | Digital Literacy with Cyber SecurityDescriptionThis course will cover identifying and differentiating between major computer components, Microsoft Windows operating system and application operations, computing environment issue troubleshooting, making connections between office network devices, file management, and basic cybersecurity threats and best practices. |
1.00 |
Course # | Course Title | Credits |
---|---|---|
1010211600 | Human Resources RecruitmentDescriptionThis class will cover how to develop job descriptions and competitive salary packages for open positions. Students will create effective recruiting and interview programs so the best candidates will be selected. |
1.00 |
1080413400 | Mathematical ReasoningDescriptionAn activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course is not designed for Science, Technology, Engineering, or Math (STEM) students and/or others who require calculus. Prerequisite: 7785478000 Principles of College Math (C or better) or Accuplacer Algebra score >=35 or UW Math Placement Basic Math Skills score >=250 or ACT Mathematics score >=18 or Tailwind Math College Math Fund score >=16. |
3.00 |
1080119600 | Oral Interpersonal CommunicationDescriptionFocuses upon developing speaking, verbal and nonverbal communications, and listening skills through individual presentations, groups activities, and other projects. |
3.00 |
1010311700 | MS Word IntermediateDescriptionThis course will cover creating a multipage document, creating a resume and sharing documents, using mail merge, and creating a newsletter using Microsoft Word. Prerequisite: 1010311500 MS Word Beginning (C or better) (concurrent enrollment allowed). |
1.00 |
1010312700 | MS Excel IntermediateDescriptionThis course will cover working with financial functions, data tables, amortization schedules, multiple worksheets, and workbooks; creating, sorting, and querying a table; and creating templates; importing data; and working with SmartArt, images, and screenshots using Microsoft Excel. Prerequisite: 1010312600 MS Excel Beginning (C or better) (concurrent enrollment allowed). |
1.00 |
1010611600 | Document ProcessingDescriptionThis course will cover basic and advanced document formatting techniques in administrative and specialized occupational areas while enhancing keyboarding speed and accuracy. |
3.00 |
1010617100 | Administrative Procedures BasicsDescriptionThis course will introduce and review basic administrative concepts such as professionalism, ethics, communications, teamwork, customer service, and leadership. |
2.00 |
Course # | Course Title | Credits |
---|---|---|
1080919500 | EconomicsDescriptionWith a focus on contemporary issues, this introductory course covers cost-benefit analysis, economics systems of the world, globalization, supply and demand, market structures, the labor market, economic growth, unemployment, inflation, business cycles, money, and government economic policy. The course strives to help students improve their individual and household decision-making, understand business decision-making, comprehend the current national and international economic issues and policies, and critically evaluate government response to economic concerns. |
3.00 |
1080919900 | Psychology of Human RelationsDescriptionFocuses on improving personal and job-related relationships through understanding and applying sound psychological principles. Topics include self-concept, motivation, emotions, stress management, conflict resolution, and human relation processes. |
3.00 |
1010110200 | Introduction to AccountingDescriptionStudents learn to apply debit/credit theory in preparing basic journal entries. Also includes financial statement ratios, bank reconciliations, and payroll. |
1.00 |
1010315500 | QuickBooks BasicsDescriptionStudents will process routine accounting transactions including company setup. |
1.00 |
1010316900 | MS Publisher BeginningDescriptionThis course will cover creating a flyer, publishing a trifold brochure, and designing a newsletter using Microsoft Publisher. |
1.00 |
1010612600 | Editing Business ApplicationsDescriptionThis course will cover proofreading, editing, transcription and composition skills from the Business English standard to create and process business documents. |
3.00 |
1019617500 | Leadership Change ManagementDescriptionThis class covers best practices in effecting change in organizations. Students will learn why people resist change and strategies to make change happen effectively. Students will apply an eight-step change model to a situation at work or in their lives. |
1.00 |
1019618000 | Leadership Team DevelopmentDescriptionTeam development is critical to success. This class will cover setting expectations for your team, motivating them, providing feedback and resolving conflict. |
1.00 |
1010210900 | Operations Management Business OperationsDescriptionThis course introduces how to manage processes within organizations including supply chain management and quality assurance. Students will also learn how to manage discrete projects and the basic tenets of project management. |
1.00 |
Course # | Course Title | Credits |
---|---|---|
1080119700 | Technical ReportingDescriptionTeaches preparation and presentation of written, oral, and multi-media technical reports. Prerequisite: 1080119500 Written Communication (C or better) or 2080121900 English Composition I (C or better). |
3.00 |
1010222000 | Strategic Management Vision and InnovationDescriptionThis course introduces the concept of strategic management through case analyses and considers the basic direction and goals of an organization including vision and mission statements. Students will learn the importance of applying strategy throughout the organization to mitigate and solve problems. |
1.00 |
1010224500 | Business Finance Personal FinanceDescriptionPersonal Finance is a course designed to help students understand the impact of individual choices on financial goals. Topics covered will include income, money management, spending and credit, as well as saving and investing. This course will provide a foundational understanding for making informed personal financial decisions. Students will create personal finance goals and action plans. Prerequisite: 1010110200 Introduction to Accounting (C or better). |
1.00 |
1010219200 | Business InternshipDescriptionInternships are off-campus experiential learning activities designed for students to earn academic credit by connecting the job experience with the concepts, theories, and ideas learned through their program. Internships are powerful resume builders, offer application of concepts, and expand employable skills. |
2.00 |
1089010300 | Professional Career ManagementDescriptionThis course will cover identification of individual interests and the occupations they align with, finding employment, creating a resume and cover letter, participating in an interview, and best practices for maintaining professional employment. |
1.00 |
1010614000 | Meeting PlanningDescriptionThis course will cover how to plan for and successfully execute a business meeting through the use of agendas, rules of conduct, and minutes. |
1.00 |
1010614200 | Event PlanningDescriptionThis course will cover how to plan for and successfully execute a variety of business events. |
1.00 |
1010614400 | Travel PlanningDescriptionThis course will cover how to plan for domestic and international travel and successfully execute a business trip. |
1.00 |
1010617200 | Administrative Procedures AdvancedDescriptionDesigned as a capstone course to demonstrate competencies and provide students with a complete portfolio to obtain employment. Student will create event and travel planning portfolios and both digital and print media concepts for business correspondence. |
2.00 |
Elective | ElectiveDescription |
3.00 |
At A Glance
How You'll Learn
100% Online
Multiple Start Dates
Flexible Pace
2024 Start Dates
January 8 | June 3 |
February 5 | July 1 |
March 4 | August 26 |
May 6 | October 21 |
Program Tuition*
$10,163
Books & Supplies*
$83
*Total cost for degree completion is estimated by current course requirements, books, and supplies. Tuition and fees are set by the Wisconsin Technical College System and subject to change.
Financial Aid Eligible
Potential Indirect Costs
You may experience these additional costs, not charged by Nicolet, estimated based on length of program.
Your Potential Careers
- Office Manager
- Administrative Manager
- Records and Information Manager
- Event Planner
Transfer Opportunities
Take a look at our transfer agreements to seamlessly transfer your degree to a 4-year university.
What You'll Learn
- Communicate professinally and effectively with customers
- Manage staff, projects and business processes
- Perform financial tasks
- Leverage technology to manage products and processes
- Organize operations and procedures
Median Annual Salary
$59,641 | $65,419 | $63,182 |
Local | State | National |
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Lightcast 2023
Get Started
Your application can be submitted online, it takes just a few minutes to complete.