Telehealth Service

Telehealth Service to Ease Access to COVID-19 Treatment 

Wisconsinites are able to use free consultation and prescription services to increase access to COVID-19 treatments. These treatments have been proven to greatly reduce chances of COVID-19 hospitalization and death.

Program Background: Wisconsin’s COVID-19 Treatment Telehealth Service aims to provide free, easy access for Wisconsinites to health care consultation, screening, and prescriptions for COVID-19 oral antiviral treatments.

Wisconsin residents ages 18 and older who test positive for COVID-19 will be able to use the service to receive a video or telephone consultation with a health care clinician. The clinician will evaluate individuals' health status and eligibility for an oral antiviral pill that reduces the risk for severe symptoms and hospitalization from COVID-19. The clinician will be able to issue a prescription for the treatments that can be filled at any of the 700+ pharmacies throughout the state that carry the medications. If a resident doesn’t have access to one of these pharmacies, the service will ship the medicine to their residence overnight.

Eligibility: Wisconsin residents ages 18 and older regardless of insurance status who test positive for COVID-19, and whose symptom onset is fewer than 5 days earlier. Even if symptoms are mild, residents over 18 should seek treatment.

Access: The service will be available in a wide variety of languages. Residents who do not have access to the internet or a smart phone can access the service by phone from a landline by dialing 833-273-6330. Consultations are available within 30 minutes every day from 8 a.m. to 8 p.m.

Cost: There is no cost to individuals for use of the service. It will be open to all Wisconsinites eligible for COVID-19 treatments regardless of health insurance status.

To learn more about available treatments for COVID-19, visit the DHS website.