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IT User Support Technician
Technical Diploma
This Technical Diploma is designed to give the student the skills necessary to support the computer users and their computers. Student will be able to manage, configure and troubleshoot common computer hardware and software issues, configure and troubleshoot network access, and develop customer service skills. This diploma will prepare the student for the CompTIA A+ certification exam.
Program Outline
At A Glance
How You'll Learn
Online Classes
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Multiple Start Dates
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Flexible Pace
2022 Start Dates
| January 5 | May 2 | September 6 |
| February 7 | June 6 | October 3 |
| March 1 | July 11 | November 7 |
2023 Start Dates
| January 9 | May 8 |
| February 6 | June 5 |
| March 6 | July 3 |
What is Competency-Based Education?
Competency-Based Education (CBE) is learning at your own pace by mastering competencies through demonstration. Once all competencies for a program have been assessed and mastered, students will earn a certificate, diploma, or degree.
Approximate Cost
$2,264*
*Based on 10-level courses—materials, books, and fees may be additional
What You'll Learn
- Support and maintain desktop computer hardware
- Support and maintain desktop computer operating systems
- Manage desktop network access
- Demonstrate customer service skills
Your Potential Careers
- Computer Support Specialist
- Technical Support Specialist
- Help-Desk Technician
- Network Administrator
- Systems Administrator
Median Annual Salary
| $43,237 | $48,914 | $50,966 |
| Local | State | National |
|---|
EMSI 2020.1
Get Started
Your application can be submitted online, it takes just a few minutes to complete.