IT User Support Technician

IT User Support Technician

Technical Diploma

This Technical Diploma is designed to give the student the skills necessary to support the computer users and their computers. Student will be able to manage, configure and troubleshoot common computer hardware and software issues, configure and troubleshoot network access, and develop customer service skills. This diploma will prepare the student for the CompTIA A+ certification exam.

IT user support technician

Program Outline

At A Glance

How You'll Learn

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Online Classes

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Multiple Start Dates

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Flexible Pace


2022 Start Dates

January 5 May 2 September 6
February 7 June 6 October 3
March 1 July 11 November 7


2023 Start Dates

January 9 May 8
February 6 June 5
March 6 July 3

 

What is Competency-Based Education?

Competency-Based Education (CBE) is learning at your own pace by mastering competencies through demonstration. Once all competencies for a program have been assessed and mastered, students will earn a certificate, diploma, or degree.

Approximate Cost

$2,264*

*Based on 10-level courses—materials, books, and fees may be additional

What You'll Learn

  • Support and maintain desktop computer hardware
  • Support and maintain desktop computer operating systems
  • Manage desktop network access
  • Demonstrate customer service skills

Your Potential Careers

  • Computer Support Specialist
  • Technical Support Specialist
  • Help-Desk Technician
  • Network Administrator
  • Systems Administrator

Median Annual Salary

$43,237 $48,914 $50,966
Local State National

EMSI 2020.1

Get Started

Your application can be submitted online, it takes just a few minutes to complete.

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