Office Assistant

Office Assistant

Technical Diploma

The Office Assistant program prepares students to perform a variety of administrative tasks in today's rapidly changing workplace. Students learn basic office procedures and essential software skills including word processing, spreadsheets, databases, and desktop publishing. Students will learn to integrate compute, human relations and communication skills working individually and in a team environment. Office assistants help with routine tasks necessary to keep office functioning.

Female students in business office setting

Program Outline

Term 1
Course # Course Title Credits
1010210600 Business Programs Orientation
Description

This class helps new Nicolet students make a successful transition to the College. Orientation is a chance for students to learn College resources, practice pacing and time management, grit and the learning management system. Students also receive an introduction and have opportunities to practice professional business communication.

1.00
1080119500 Written Communication
Description

Develops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments is designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents.

3.00
1010211300 Human Resources Roles and Laws
Description

This class reviews the role and importance of Human Resources in organizations. Current challenges Human Resources contends with are covered. Students will learn about major employment laws and how to ensure that company programs, practices and policies align with those laws.

1.00
1010212100 Customer Service
Description

This course is intended to teach students ways to take care of their customers and add value to customer interactions. They will identify the difference between internal and external customers, and develop verbal, nonverbal, and listening communication skills. Students will develop problem-solving techniques and the ability to lead and expand the customer service process, learn how to deal with customers, and build skills for analyzing and prioritizing customer needs. Students will learn to use the phone, email and other communications methods effectively and efficiently in the world of work.

1.00
1010311500 MS Word Beginning
Description

This course will cover creating a flyer, research paper, and business letter using Microsoft Word.

1.00
1010312500 MS Outlook
Description

This course will cover creating and managing email messages, calendars, contacts, and tasks using Microsoft Outlook.

1.00
1010312600 MS Excel Beginning
Description

This course will cover creating a worksheet and chart; application of formulas, functions, and formatting; and working with large worksheets, charting, and what-if analysis using Microsoft Excel.

1.00
1010314100 MS Powerpoint Beginning
Description

This course will cover creating and editing presentations with pictures; enhancing presentations with shapes and SmartArt; and inserting WordArt, charts, and tables using Microsoft PowerPoint.

1.00
1010611400 Records Management
Description

This course will cover records and information management (RIM) including alphabetic storage and retrieval methods for physical and electronic systems, transferring records from active to inactive storage, and adapting the alphabetic storage and retrieval method to subject, numeric, and geographic storage methods.

2.00
1010613300 Business Office Technologies
Description

This course will cover operation of popular physical and virtual technologies used in a business office including products and applications used for telephony, office application suites, meetings, and surveys.

1.00
1019617000 Leadership Organizational Culture
Description

This class will cover what the leader’s role is in creating the optimal workplace. Students will learn the components of a great workplace and how to improve corporate culture. Students have the opportunity to assess their workplace and provide recommendations for strengthening.

1.00
1010711500 Digital Literacy with Cyber Security
Description

This course will cover identifying and differentiating between major computer components, Microsoft Windows operating system and application operations, computing environment issue troubleshooting, making connections between office network devices, file management, and basic cybersecurity threats and best practices.

1.00
Term 2
Course # Course Title Credits
1010211600 Human Resources Recruitment
Description

This class will cover how to develop job descriptions and competitive salary packages for open positions. Students will create effective recruiting and interview programs so the best candidates will be selected.

1.00
1080119600 Oral Interpersonal Communication
Description

Focuses upon developing speaking, verbal and nonverbal communications, and listening skills through individual presentations, groups activities, and other projects.

3.00
1080413400 Mathematical Reasoning
Description

An activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course is not designed for Science, Technology, Engineering, or Math (STEM) students and/or others who require calculus. Prerequisite: 7785478000 Principles of College Math (C or better) or Accuplacer Algebra score >=35 or UW Math Placement Basic Math Skills score >=250 or ACT Mathematics score >=18 or Tailwind Math College Math Fund score >=16.

3.00
1010311700 MS Word Intermediate
Description

This course will cover creating a multipage document, creating a resume and sharing documents, using mail merge, and creating a newsletter using Microsoft Word. Prerequisite: 1010311500 MS Word Beginning (C or better) (concurrent enrollment allowed).

1.00
1010312700 MS Excel Intermediate
Description

This course will cover working with financial functions, data tables, amortization schedules, multiple worksheets, and workbooks; creating, sorting, and querying a table; and creating templates; importing data; and working with SmartArt, images, and screenshots using Microsoft Excel. Prerequisite: 1010312600 MS Excel Beginning (C or better) (concurrent enrollment allowed).

1.00
1010611600 Document Processing
Description

This course will cover basic and advanced document formatting techniques in administrative and specialized occupational areas while enhancing keyboarding speed and accuracy.

3.00
1010617000 Administrative Procedures
Description

This course will cover the characteristics and personal qualities that are important for administrative professionals by performing office-related tasks and demonstrating an understanding of the skills, equipment, tools, and techniques used by administrative professionals. Prerequisites: 1010611600 Document Processing (C or better) and 1010613000 Integrated Computer Applications Beg (C or better).

3.00

At A Glance

How You'll Learn

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100% Online

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Multiple Start Dates

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Flexible Pace


2022 Start Dates

January 5 May 2 September 6
February 7 June 6 October 3
March 1 July 11 November 7


2023 Start Dates

January 9 May 8
February 6 June 5
March 6 July 3

 

Approximate Cost

$4,592*

Financial Aid Eligible

*Based on 10-level courses—materials, books, and fees may be additional

What You'll Learn

  • Perform accurate workplace communications
  • Use technology skills for business tasks
  • Perform routine office procedures
  • Demonstrate professionalism and effective workplace relationships.

Your Potential Careers

  • Office Assistant
  • Receptionist
  • File Clerk
  • Typist
  • General Office Clerk

Median Annual Salary

$33,199 $36,549 $35,841
Local State National

EMSI 2022.1

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Your application can be submitted online, it takes just a few minutes to complete.

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Gainful Employment Disclosure

This program is designed to be completed in 1 year.
 
This program will cost $4,819.00 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.
 
Of the students who completed this program within normal time, the typical graduate leaves with $5,838.00 of debt.
 
The following States do not have licensure requirements for this profession: Wisconsin
 
For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/search/?name=Nicolet%20Area%20Technical%20College&sort=salary:desc