Administrative Professional

Administrative Professional

Associates of Applied Science

Administrative Professionals are key members of any organizational team performing a variety of activities related to the operations of any organization. As an Administrative Professional you will become proficient with administrative tasks in the workplace and keep up-to-date with the latest business and office technology. Coursework in this program prepares you to provide customer service, produce business communications, plan meetings and events, manage projects, hone leadership abilities and perform a variety of office responsibilities. The entire associate degree program allows for flexibility of scheduling so you can complete your education while employed. .

administrative professional at desk

Program Outline

Term 1
Course # Course Title Credits
1010210600 Business Programs Orientation
Description

This class helps new Nicolet students make a successful transition to the College. Orientation is a chance for students to learn College resources, practice pacing and time management, grit and the learning management system. Students also receive an introduction and have opportunities to practice professional business communication.

1.00
1080119500 Written Communication
Description

Develops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments is designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents.

3.00
1010211300 Human Resources Roles and Laws
Description

This class reviews the role and importance of Human Resources in organizations. Current challenges Human Resources contends with are covered. Students will learn about major employment laws and how to ensure that company programs, practices and policies align with those laws.

1.00
1010212100 Customer Service
Description

This course is intended to teach students ways to take care of their customers and add value to customer interactions. They will identify the difference between internal and external customers, and develop verbal, nonverbal, and listening communication skills. Students will develop problem-solving techniques and the ability to lead and expand the customer service process, learn how to deal with customers, and build skills for analyzing and prioritizing customer needs. Students will learn to use the phone, email and other communications methods effectively and efficiently in the world of work.

1.00
1010311500 MS Word Beginning
Description

This course will cover creating a flyer, research paper, and business letter using Microsoft Word.

1.00
1010312500 MS Outlook
Description

This course will cover creating and managing email messages, calendars, contacts, and tasks using Microsoft Outlook.

1.00
1010312600 MS Excel Beginning
Description

This course will cover creating a worksheet and chart; application of formulas, functions, and formatting; and working with large worksheets, charting, and what-if analysis using Microsoft Excel.

1.00
1010314100 MS Powerpoint Beginning
Description

This course will cover creating and editing presentations with pictures; enhancing presentations with shapes and SmartArt; and inserting WordArt, charts, and tables using Microsoft PowerPoint.

1.00
1010611400 Records Management
Description

This course will cover records and information management (RIM) including alphabetic storage and retrieval methods for physical and electronic systems, transferring records from active to inactive storage, and adapting the alphabetic storage and retrieval method to subject, numeric, and geographic storage methods.

2.00
1010613300 Business Office Technologies
Description

This course will cover operation of popular physical and virtual technologies used in a business office including products and applications used for telephony, office application suites, meetings, and surveys.

1.00
1019617000 Leadership Organizational Culture
Description

This class will cover what the leader’s role is in creating the optimal workplace. Students will learn the components of a great workplace and how to improve corporate culture. Students have the opportunity to assess their workplace and provide recommendations for strengthening.

1.00
1010711500 Digital Literacy with Cyber Security
Description

This course will cover identifying and differentiating between major computer components, Microsoft Windows operating system and application operations, computing environment issue troubleshooting, making connections between office network devices, file management, and basic cybersecurity threats and best practices.

1.00
Term 2
Course # Course Title Credits
1010211600 Human Resources Recruitment
Description

This class will cover how to develop job descriptions and competitive salary packages for open positions. Students will create effective recruiting and interview programs so the best candidates will be selected.

1.00
1080413400 Mathematical Reasoning
Description

An activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course is not designed for Science, Technology, Engineering, or Math (STEM) students and/or others who require calculus. Prerequisite: 7785478000 Principles of College Math (C or better) or Accuplacer Algebra score >=35 or UW Math Placement Basic Math Skills score >=250 or ACT Mathematics score >=18 or Tailwind Math College Math Fund score >=16.

3.00
1080119600 Oral Interpersonal Communication
Description

Focuses upon developing speaking, verbal and nonverbal communications, and listening skills through individual presentations, groups activities, and other projects.

3.00
1010311700 MS Word Intermediate
Description

This course will cover creating a multipage document, creating a resume and sharing documents, using mail merge, and creating a newsletter using Microsoft Word. Prerequisite: 1010311500 MS Word Beginning (C or better) (concurrent enrollment allowed).

1.00
1010312700 MS Excel Intermediate
Description

This course will cover working with financial functions, data tables, amortization schedules, multiple worksheets, and workbooks; creating, sorting, and querying a table; and creating templates; importing data; and working with SmartArt, images, and screenshots using Microsoft Excel. Prerequisite: 1010312600 MS Excel Beginning (C or better) (concurrent enrollment allowed).

1.00
1010611600 Document Processing
Description

This course will cover basic and advanced document formatting techniques in administrative and specialized occupational areas while enhancing keyboarding speed and accuracy.

3.00
1010617000 Administrative Procedures
Description

This course will cover the characteristics and personal qualities that are important for administrative professionals by performing office-related tasks and demonstrating an understanding of the skills, equipment, tools, and techniques used by administrative professionals. Prerequisites: 1010611600 Document Processing (C or better) and 1010613000 Integrated Computer Applications Beg (C or better).

3.00
Term 3
Course # Course Title Credits
1080919500 Economics
Description

With a focus on contemporary issues, this introductory course covers cost-benefit analysis, economics systems of the world, globalization, supply and demand, market structures, the labor market, economic growth, unemployment, inflation, business cycles, money, and government economic policy. The course strives to help students improve their individual and household decision-making, understand business decision-making, comprehend the current national and international economic issues and policies, and critically evaluate government response to economic concerns.

3.00
1080919900 Psychology of Human Relations
Description

Focuses on improving personal and job-related relationships through understanding and applying sound psychological principles. Topics include self-concept, motivation, emotions, stress management, conflict resolution, and human relation processes.

3.00
1010110200 Introduction to Accounting
Description

Students learn to apply debit/credit theory in preparing basic journal entries. Also includes financial statement ratios, bank reconciliations, and payroll.

1.00
1010315500 QuickBooks Basics
Description

Students will process routine accounting transactions for service industry including company setup.

1.00
1010316900 MS Publisher Beginning
Description

This course will cover creating a flyer, publishing a trifold brochure, and designing a newsletter using Microsoft Publisher.

1.00
1010612600 Editing Business Applications
Description

This course will cover proofreading, editing, transcription and composition skills from the Business English standard to create and process business documents.

3.00
1019617500 Leadership Change Management
Description

This class covers best practices in effecting change in organizations. Students will learn why people resist change and strategies to make change happen effectively. Students will apply an eight-step change model to a situation at work or in their lives.

1.00
1019618000 Leadership Team Development
Description

Team development is critical to success. This class will cover setting expectations for your team, motivating them, providing feedback and resolving conflict.

1.00
1010210900 Operations Management Business Operations
Description

This course introduces how to manage processes within organizations including supply chain management and quality assurance. Students will also learn how to manage discrete projects and the basic tenets of project management.

1.00
Term 4
Course # Course Title Credits
1080119700 Technical Reporting
Description

Teaches preparation and presentation of written, oral, and multi-media technical reports. Prerequisite: 1080119500 Written Communication (C or better) or 2080121900 English Composition I (C or better).

3.00
1010211100 Operations Management Global Business
Description

This class reviews the characteristics, opportunities and challenges of the global business environment including how to identify and describe forces that affect global trade. Students will select a country outside the United States and research the viability of conducting business in that country.

1.00
1010222000 Strategic Management Vision and Innovation
Description

This course introduces the concept of strategic management through case analyses and considers the basic direction and goals of an organization including vision and mission statements. Students will learn the importance of applying strategy throughout the organization to mitigate and solve problems.

1.00
1010224500 Business Finance Personal Finance
Description

Personal Finance is a course designed to help students understand the impact of individual choices on financial goals. Topics covered will include income, money management, spending and credit, as well as saving and investing. This course will provide a foundational understanding for making informed personal financial decisions. Students will create personal finance goals and action plans. Prerequisite: 1010110200 Introduction to Accounting (C or better).

1.00
1010219200 Business Internship
Description

Internships are off-campus experiential learning activities designed for students to earn academic credit by connecting the job experience with the concepts, theories, and ideas learned through their program. Internships are powerful resume builders, offer application of concepts, and expand employable skills.

2.00
1089010300 Professional Career Management
Description

This course will cover identification of individual interests and the occupations they align with, finding employment, creating a resume and cover letter, participating in an interview, and best practices for maintaining professional employment.

1.00
1010614000 Meeting Planning
Description

This course will cover how to plan for and successfully execute a business meeting through the use of agendas, rules of conduct, and minutes.

1.00
1010614200 Event Planning
Description

This course will cover how to plan for and successfully execute a variety of business events.

1.00
1010614400 Travel Planning
Description

This course will cover how to plan for domestic and international travel and successfully execute a business trip.

1.00
Elective Elective
Description
3.00

At A Glance

How You'll Learn

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100% Online

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Multiple Start Dates

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Flexible Pace


2022 Start Dates

January 5 May 2 September 6
February 7 June 6 October 3
March 1 July 11 November 7


2023 Start Dates

January 9 May 8
February 6 June 5
March 6 July 3

 

Approximate Cost

$9,194*

Financial Aid Eligible

*Based on 10-level courses—materials, books, and fees may be additional

Your Potential Careers

  • Administrative Assistant
  • Software Trainer
  • Office Manager/Coordinator
  • Human Resources or Marketing Assistant
  • Project Coordinator
  • Help Desk Support

What You'll Learn

  • Demonstrate effective workplace communications.
  • Apply technology skills to business and administrative tasks.
  • Perform routine administrative procedures.
  • Manage administrative projects.
  • Maintain internal and external relationships
  • Model professionalism in the workplace.

Median Annual Salary

$34,085 $37,987 $37,663
Local State National

EMSI 2022.1

Get Started

Your application can be submitted online, it takes just a few minutes to complete.

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