
Office Assistant
The Office Assistant program prepares students to perform a variety of administrative tasks in today's rapidly changing workplace. Students learn basic office procedures and essential software skills including word processing, spreadsheets, databases, and desktop publishing. Students will learn to integrate compute, human relations and communication skills working individually and in a team environment. Office assistants help with routine tasks necessary to keep office functioning.
Program Outline
Course # | Course Title | Credits | ||||||
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1010210600 | Business Orientation | 1.00 | ||||||
Description and CompetenciesIntroduces students to the topics of business and allows them to experience the expectations and rigor of the program. Students also participate in self-assessments to provide feedback and self-awareness of the relationship between interest and aptitude for the program.
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1010212100 | Customer Service | 1.00 | ||||||
Description and CompetenciesThis course is intended to teach learners to identify internal/external customers, develop verbal, nonverbal, and listening communication skills, develop problem-solving techniques, and ways of adding value to a customer interaction. Students will develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing and prioritizing customer needs. Students will learn to use the telephone effectively and efficiently in the world of work, telephone etiquette, messaging, and voice mail.
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1010311500 | MS Word Beginning | 1.00 | ||||||
Description and CompetenciesProvides practice in using basic word processing functions and features of MS Word.
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1010311700 | MS Word Intermediate | 1.00 | ||||||
Description and CompetenciesProvides practice in using additional features of MS Word including tables, charts, form letters, mailing labels, and newsletters. Prerequisite(s): 1010311500 MS Word Beginning (C or better).
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1010312500 | MS Outlook | 1.00 | ||||||
Description and CompetenciesLearners will identify the importance of using electronic communication tools to help organize and manage communications, contacts, schedules, calendars, tasks, and perform basic customizations of the electronic communication software. Ethical and appropriate use electronic communication is included. Students will apply these techniques with hands on activities.
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1010312600 | MS Excel Beginning | 1.00 | ||||||
Description and CompetenciesDevelops skills in using basic spreadsheet functions of MS Excel for business users.
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1010312700 | MS Excel Intermediate | 1.00 | ||||||
Description and CompetenciesDevelops skills in using additional spreadsheet features including multiple worksheets, 3-D references, macro basics, charts, and databases. Prerequisite(s): 1010312600 MS Excel Beginning (C or better).
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1010313500 | MS Access Beginning | 1.00 | ||||||
Description and CompetenciesDevelops skills in using basic features to design a database, manipulate and query records, and prepare reports and labels.
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1010313600 | MS Access Intermediate | 1.00 | ||||||
Description and CompetenciesExtends database skills to include custom reports, advanced form techniques, macros, command buttons, and switchboards. Prerequisite(s): 1010313500 MS Access Beginning (C or better).
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1010314100 | MS Powerpoint Beginning | 1.00 | ||||||
Description and CompetenciesDevelops skills in using basic graphics, layout, and slide show features to produce professional-looking presentations.
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1010314200 | MS Powerpoint Intermediate | 1.00 | ||||||
Description and CompetenciesEnhances graphic presentation skills through practice in customizing presentations, creating and working with objects, and embedding features. Prerequisite(s): 1010314100 MS Powerpoint Beginning (C or better).
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1010316900 | MS Publisher Beginning | 1.00 | ||||||
Description and CompetenciesEnables students to design and produce professional-quality MS Publisher documents that combine text, graphics, and illustrations suitable for print and digital media publication. Students learn basic MS Publisher functions, design principles, and applicable copyright law.
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1010317000 | MS Publisher Intermediate | 1.00 | ||||||
Description and CompetenciesMS Publisher Intermediate enables students to expand their MS Publisher skill set to include creating a document from scratch, using information sets, and Publisher tables. Students will also learn advanced formatting and merging publications with data. Prerequisite(s): 1010316900 MS Publisher Beginning (C or better).
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1010611400 | Records Management | 1.00 | ||||||
Description and CompetenciesThis course explores the comprehensive field of records management by applying basic principles and procedures for storing and retrieving information and maintaining an efficient manual and/or computerized filing system using the simplified filing rules developed by the Association of Records Managers and Administrators, Inc. (ARMA). The following methods of storing records are studied: alphabetic, subject, numeric, and geographic. Basic terminology of records management is taught throughout the course. Records retention, disaster planning, control measurements, information security, and disposition are discussed.
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1010611600 | Document Processing | 3.00 | ||||||
Description and CompetenciesEnhances keyboarding skills and develops basic document formatting techniques.
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1010612600 | Editing Business Applications | 3.00 | ||||||
Description and CompetenciesCovers proofreading and editing of business documents. Transcription and composition will be used to process business documents.
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1010617000 | Administrative Procedures | 3.00 | ||||||
Description and CompetenciesDevelops professional skills and attitudes for today's global business environment. Develops office skills in telecommunications, mail processing, travel arrangements and conferences, public relations, and ergonomics. Prerequisite(s): 1010611600 Document Processing (C or better) and 1010613000 Integrated Computer Applications Beg (C or better).
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1080119500 | Written Communication | 3.00 | ||||||
Description and CompetenciesDevelops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments is designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents.
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1080119600 | Oral Interpersonal Communication | 3.00 | ||||||
Description and CompetenciesFocuses upon developing speaking, verbal and nonverbal communications, and listening skills through individual presentations, groups activities, and other projects.
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1089010300 | Professional Career Management | 1.00 | ||||||
Description and CompetenciesStudents develop an individualized, results-oriented job search strategy and research less well-known employment sources to access the "hidden job market." Emphasis is on creating personalized career search documents that get noticed, interviewing effectively in a variety of situations, and projecting a professional image-during both the job search and the first days and weeks on the new job.
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At A Glance
How You'll Learn

100% Online

Multiple Start Dates

Personalized Pace
2021Â Start Dates
January 6 | May 7 | September 1 |
February 1 | June 7 | October 4 |
March 1 | July 5 | November 1 |
2022Â Start Dates
January 5 | March 1 | June 6 |
February 7 | May 2 | July 11 |
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Approximate Cost
$4,488*
Financial Aid Eligible
*Based on 10-level courses—materials, books, and fees may be additional
What You'll Learn
- Perform accurate workplace communications
- Use technology skills for business tasks
- Perform routine office procedures
- Demonstrate professionalism and effective workplace relationships.
Your Potential Careers
- Office Assistant
- Receptionist
- File Clerk
- Typist
- General Office Clerk
Median Annual Salary
$31,633 | $34,515 | $33,788 |
Local | State | National |
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EMSI 2020.1
Get Started
Your application can be submitted online, it takes just a few minutes to complete.
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Gainful Employment Disclosure
This program is designed to be completed in 1 year.
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This program will cost $4,819.00 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.
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Of the students who completed this program within normal time, the typical graduate leaves with $5,838.00 of debt.
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The following States do not have licensure requirements for this profession: Wisconsin
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For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/search/?name=Nicolet%20Area%20Technical%20College&sort=salary:desc