Human Services Continuing Education
Professional Ethics and Boundaries: Ethical Practice with Clients and Colleagues
To varying degrees, all social workers and other helping professionals regularly engage with clients and colleagues in the course of their practice. With the increasing work demands and complexities of issues experienced by clients, managing ethical dilemmas and professional boundaries can be challenging. This workshop will further explore how to identify and respond to ethical issues, especially when values and ethics conflict with professional expectations and responsibilities. Additionally, strategies to managing ethical issues in therapeutic and professional relationships will be discussed, especially in the areas of documentation, technology, and social media. The application of the NASW Social Work standards in daily practice and the 2017 revisions to the NASW Code of Ethics will be reviewed.
Upon completion of this workshop, attendees will:
1. Increase their knowledge of their professional and ethical responsibilities to clients and colleagues.
2. Recognize when ethics and values conflict, as well as strategies to manage conflicts.
3. Explore ways to identify ethical dilemmas and strategies to manage them while maintaining therapeutic relationships
4. Model ethical behavior in their interactions with colleagues.
5. This workshop is intended for mental health professionals, social workers, human resource professionals, social work students, and individuals with interest.
This workshop is intended for mental health professionals, social workers, human resource professionals, social work students
Social Work Practice with Clients and Colleagues
Administrative, reception and support staff are valuable members of social services, health care and mental health teams and must convey professionalism and act within the ethical guidelines of their agencies. In this two-hour session, staff will learn what professional ethics and boundaries are, why they matter, how they apply, and how to provide clients, patients and customers with compassionate, fair services while protecting confidentiality and staff wellbeing. This course is recommended for staff of social services, mental health, health, addiction treatment, child or elderly services and other settings in which confidentiality is a key component.
1. Understand the importance of professional ethics and boundaries in human service settings
2. Recognize and distinguish between problematic and non-problematic boundary issues
3. Develop familiarity with ethical decision making and how to apply concepts to their unique professional role.