COVID-19 Frequently Asked Questions

Updated Friday, June 15, 2020 at 12:20 pm

Nicolet College is committed to doing our part to minimize the COVID-19 threat throughout our community while continuing to provide the best service that we can to you. To help with this effort, we have developed a list of frequently asked questions. We will do our best to keep the details updated as information and plans change quickly. The is not an all-inclusive list. Please call 715.365.4493 with additional questions or email inquire@nicoletcollege.edu.
 

Is the Nicolet College campus open?

All Nicolet College facilities will be closed to public access at noon (12:00 pm) on Friday, March 20. Buildings will be locked at that time and walk-up services will be unavailable until further notice. Please call 715.365.4493 with questions or email inquire@nicoletcollege.edu. College personnel will be available to provide assistance Monday – Friday, 8:00 am to 4:30 pm.

Starting March 23 all student services appointments including admissions representatives, success coaches, advisors, and financial aid will take place via phone or BlueJeans online meeting system. Students with existing appointments will be contacted by the Welcome Center to receive information regarding this new meeting format. Please continue to contact the Welcome Center to schedule appointments with student services. Welcome Center hours are 8 am – 4:30 pm (Monday – Friday).

Who should I contact with questions about my classes?

Students with questions specific to their classes or schedules may contact their instructors, an advisor or call/email as noted above.

Are all campus events cancelled?

Yes, all Nicolet College events, on campus and off, are cancelled or postponed until further notice. This includes Nicolet Live performances, Art Gallery exhibits, conferences, community events scheduled to be on campus etc.

Where is the best place to find updates about COVID-19?

Check your email regularly as services and schedules can change at any time. Regular updates will also be made to Nicolet’s COVID-19 website.

How do I receive text message updates from Nicolet College?

Students can opt-in to texting to receive updates from your success coach or advisor. Go to self-service to verify and add a mobile number if needed. After you’ve updated your information, go to the text opt-in form by clicking the link on the right hand side.

Are there financial resources for students?

We understand that this may be a stressful time with rapidly changing conditions. We would like to remind you that emergency resources are available to help you with unexpected financial hardship such as unemployment and childcare. Please complete the Emergency Financial Assistance Application and reach out to your success coach or advisor for more information.

The Nicolet College Foundation offers financial assistance to Nicolet College students. If you need help, please ask an instructor to nominate you for a Juday Award, or start the process by clicking here to complete the application. Please contact Heather Schallock, Nicolet College Foundation Executive Director, for more information at 715-365-4518 or hschallock@nicoletcollege.edu.

If you can help a student in financial crisis, please follow this link to donate:

https://www.mygiving.net/donate/Student-Emergency-Assistance

How do I buy or return books?

Buyback: 

Distance only buyback. Please go to http://www.nicoletbookstore.com/faq for more information.  

Summer Textbooks: 

Materials can be ordered online ONLY at this time. Free shipping on all orders! Please go to www.nicoletbookstore.com for more information on how to order your textbooks.  

Find your book list:  

  1. Sign into MyNicolet using your Nicolet College email. 
  2. Under the orange document square, click “View Class Schedule” 
  3. Select the correct Period on the left side of the page 
  4. At the top of your book list, click “Click here for a list of your books on the Nicolet bookstore website” 

Fall Textbook ordering information is coming soon.

The Bookstore is closed to the public until further notice. For questions and information, call or email Monday - Thursday 8:00 - 4:30, Friday 8:00 - 4:00 at bookstore@nicoletcollege.edu or 715-365-4443.

What about GED/HSED lab and testing?

Free individual GED/HSED instruction is available online. While the Assessment Center will be closed until further notice, some students may qualify for a remote testing option. Additionally, a competency based HSED is available, which requires no testing.  Students can call 715-364-4455 or email academicsuccess@nicoletcollege.edu for further information.

Will there be anyone available at the IT Help Desk?

Yes. IT Help Desk hours are 8 am – 4:30 pm (Monday – Thursday) and 8 am – 4 pm (Friday). Email helpdesk@nicoletcollege.edu or call 715-365-4478.

I am a student employee. Can I still work?

Work Study employees remain eligible to continue working. Contact your supervisor to determine if work is available. If your work is limited due to COVID-19, there may be additional support available. For questions, contact the Financial Aid Manager, Patrick Burns, at pburns@nicoletcollege.edu or 715-365-4904.

As a student employee, you may opt not to work. Student employees are required to take the same precautions as other employees. This includes proper hand washing, regular cleaning of your work area, and observing proper social distancing measures to safeguard yourself and the campus community.

Are there counseling resources for students?

Yes, students are able to receive up to 10 free counseling sessions through Transitions Counseling. As this may be a stressful time, we encourage you to connect with them if you need to talk. Transitions appointments are offered via telehealth video conferencing or phone. Please call 715-365-6696 to make an appointment.

Are there financial resources for students?

We understand that this may be a stressful time with rapidly changing conditions. We would like to remind you that emergency resources are available to help you with unexpected financial hardship such as unemployment and childcare. Please complete the Emergency Financial Assistance Application and reach out to your success coach or advisor for more information.

The Nicolet College Foundation offers financial assistance to Nicolet College students. If you need help, please ask an instructor to nominate you for a Juday Award, or start the process by clicking here to complete the application. Please contact Heather Schallock, Nicolet College Foundation Executive Director, for more information at 715-365-4518 or hschallock@nicoletcollege.edu.

How should I make payments or submit forms?

We encourage you to submit forms and payments online whenever possible. Information about online payments can be found here. Submit all forms electronically as much as possible. Emails for submission are listed on the forms.

What is the process for withdrawing from a class?

See your class schedule or your class syllabus for the withdrawal deadline for your class. Contact your advisor or submit a withdrawal form (found in the Document Center of your MyNicolet portal) to officially withdraw from your class. More information on course withdrawals can be found at this link.

Is the Assessment Center open?

The Assessment Center is closed until further notice. Your instructor will provide more information about classroom testing that was previously taking place in the Assessment Center.

What is happening with the emergency responder classes?

Face-to-face classes have been cancelled. Staff is attempting to offer the EMS Orientations and the first couple of weeks of EMR, EMT Part 1 via BlueJeans. If you are signed up for a class, watch your email for information regarding your courses. For more information, email publicsafety@nicoletcollege.edu or call 715.365.4600.