Information Technology –
Computer Support Specialist Curriculum

 

Catalog Number

Course Title

Credits

First Year - Fall Semester

10-150-110

Networking Fundamentals

3

10-152-127

IT Careers

3

10-154-125

IT Fundamentals

3

10-154-177

Web Programming Fundamentals

3

10-801-195

Written Communication

3

10-804-123

Math with Business Application

3

 

Total

18

 

First Year - Spring Semester

10-107-115

Database Fundamentals

3

10-152-120

Introduction to Programming

3

10-154-140

PC Maintenance and Troubleshooting

3

10-154-165

Project Management

3

10-801-196

Oral/Interpersonal Communication

3

10-809-199

Psychology of Human Relations

3

 

Total

18

 

Second Year - Fall Semester

10-150-130

Network Infrastructure

3

10-150-147

Emerging Network Technologies

3

10-154-155

Microcomputer Operating Systems

3

10-801-197

Technical Reporting

3

10-809-197

Contemporary American Society

3

 

Total

15

 

Second Year - Spring Semester

10-107-128

Introduction to Security

2

10-150-141

WAN Technologies

3

10-150-180

Server Operating Systems

3

10-154-170

Help Desk Fundamenals

2

10-150-166

Integrated IP Communications

3

10-809-195

Economics

3

 

Total

16

 

Students must have a grade of “C” or better in any course to progress in courses which require that course as a prerequisite and a grade of “C” or better in all core courses to graduate. A cumulative G.P.A. of 2.0 is required for graduation.

 


Information Technology –
Computer Support Specialist Courses

10-107-127 IT CAREERS
Student are introduced to and do research into the IT field career possibilities, the paths and skills necessary to obtain those positions. Skills learned and practiced include, job search, cover letter, resume, thank you letter writing, interview techniques, and completion of job applications. Students will participate in job-seeking activities. Lecture/lab. 3 credits.

10-107-128 INTRODUCTION TO SECURITY
Gives the student an introduction to computer security. It focuses on what is security and why is it important in business today. The student will investigate different aspects of security from email security to denial of service attacks on a system. The student will gain practical skills necessary to protect against such attacks. Prerequisites: 10-150-110, 10-154-125 and 10-154-140. Lecture/lab. 2 credits.

10-107-162 MICROCOMPUTER SUPPORT
Provides the technical skills necessary to install and configure computer hardware components. The student will also learn to troubleshoot basic computer hardware problems and correct them. The students learn to use manuals and software for troubleshooting and upgrading hardware and the Internet for software driver upgrades and technical support. In this course the student will also learn to install and upgrade operating systems and various application software. Lecture/lab. 2 credits.

10-107-190 INFORMATION TECHNOLOGY INTERNSHIP
Provides a structured practical work experience in which students apply the skills and concepts of information technology under the supervision of an affiliated business and a coordinating instructor. Prerequisite: consent of instructor. Field study. 1-3 credits.

10-150-101 HOME AUDIO/VIDEO SYSTEM CONFIGURATION
Introduces the student to the commonly used audio and video system components for the home. The student will learn the requirements to install, setup, configure, and network home audio and video systems. Prerequisite: 10-150-11003. Lab. 1 credit.

10-150-102 HOME CONTROL & MANAGEMENT
Introduces the student to the overall setup, integration, and management of the home automation system. The student will be introduced to the different types of automated lighting systems, their components, and their installation process. The student will also be introduced to water management systems, automated window and door systems, and heating and cooling control systems. The student will be exposed to the network control devices and the total integration of the home automation system. Prerequisite: 10-150-11103. Lab. 1 credit.

10-150-103 HOME SECURITY & SURVEILLANCE
Introduces the student to home security design and installation factors. The student will be introduced to the different types of home security systems, location for equipment placement, and security system components and interfaces. Prerequisite: 10-150-11003. Lab. 1 credit.

10-150-110 NETWORKING FUNDAMENTALS
This course will give the student a basic understanding of the network. The student will gain an understanding of basic networking terminology, and OSI model, network cabling practices, TCP/IP addressing and subnet masking. The student will investigate communication on a LAN environment. Lecture/lab. 3 credits.

10-150-11001 NETWORKING FUNDAMENTALS PART A
An introductory course that covers the theory and application of wide area and local area network. The learner studies PC hardware basics, the 7 layers of the OSI model for networking, networking protocols, and networking hardware devices. Lecture. 1 credit.

10-150-11002 NETWORKING FUNDAMENTALS PART B
An introductory course that covers the theory and application of wide area and local area network. The learner studies TCP/IP addressing, networking cable construction, and basic information about TCP communication parts. Prerequisite: 10-150-11001. Lecture. 1 credit.

10-150-11003 NETWORKING FUNDAMENTALS PART C
An introductory course that covers the theory and application of wide area and local area network. The learner studies the principles of wireless networking, telephony/VoIP, network security, and network maintenance. Prerequisite: 10-150-11002. Lecture. 1 credit.

10-150-130 NETWORK INFRASTRUCTURES
Identifies LAN equipment used in business today. The student will gain an understanding of what switches and routers are and their function in the LAN. The student will be required to configure and setup various LAN hardware. Prerequisite: 10-150-110. Lecture/lab. 3 credits.

10-150-141 WAN TECHNOLOGIES
This course will take an in-depth look at Wide Area Networks. This student will gain an understanding of Point to Point communications, ISDN, Frame Relay, and ATM technologies. The student will configure network backbone hardware to establish WAN communications. Prerequisites: 10-150-110. Lecture/lab. 3 credits.

10-150-147 EMERGING NETWORK TECHNOLOGIES
This course provides learners with and insight into the new and emerging technologies that use the network infrastructure to include protocols and virtualization by using the latest tools and techniques.  Prerequisite:  10-150-110 and 10-154-140.  Lecture/Lab.  3 credits.

10-150-166 INTEGRATED IP COMMUNICATIONS
Covers concepts of voice communications using IP technology and the integration of video, voice and data communication over local area networks using wired and wireless technologies. Prerequisites: 10-150-110 and 10-150-140. Lecture/lab. 3 credits.

10-150-180 SERVER OPERATING SYSTEMS
Teaches basic network design, implementation, and management using Windows 2003 Server. Students install networking operating systems software for servers. They establish file sharing, print sharing, log-in security, user profiles, create directory structure, implement disaster recovery strategies. Configure web services, implement group polices, investigate security controls, and manage and monitor the system for performance. Prerequisites: 10-150-110 and 10-154-140. Lecture/lab. 3 credits.

10-152-115 DATABASE FUNDAMENTALS
Students learn the fundamental concepts and applications of relational database tables using a hands-on approach. Topics include database architectures, data structures, planning, creation, inquiry, updating, input and output forms (reporting), and importation of data from an outside source for use in databases. Lecture/lab. 3 credits.

10-152-120 INTRODUCTION TO PROGRAMMING
Introduces the learner to programming concepts using structured logic and the Visual Basic programming language using the Visual Studio. Included are basic concepts related to computer programming and program development. Programs will be developed using sequential, selection, and looping control structures, functions, and arithmetic statements. Lecture/lab. 3 credits.

10-152-125 DATABASE DESIGN AND IMPLEMENTATION
Students design, construct, populate and implement relational databases in third normal form. Tools and techniques will be used to define, access, manipulate, update, and create reports. The student will demonstrate the functionality of databases through performance, integrity, security, testing, and documentation processes. Concepts introduced include data warehousing and data mining. Prerequisite: 10-152-115. Lecture/lab. 3 credits.

10-152-131 C# PROGRAMMING
Introduces the student to C# programming concepts and statements using object-oriented programming techniques to create programs solving business problems. Prerequisite: 10-152-115 and 10-152-120. Lecture/lab. 3 credits.

10-152-140 EMERGING SOFTWARE DEVELOPMENT TECHNOLOGIES
Combines the emerging development technologies and environments, such as virtual reality and simulation, for students to gain exposure to and experience with them. Prerequisite: 10-152-115 and 10-152-120. Lecture/lab. 3 credits.

10-152-142 SQL PROGRAMMING
This course integrates relational concepts and theory while writing SQL programming code to create, access, update, and query relational database tables to create reports. Prerequisites: 10-152-115 and 10-152-120. Lecture/lab. 2 credits.

10-152-145 JAVA PROGRAMMING
Teaches JAVA Programming language. Program are developed using object oriented design, graphical user interfaces, and database access. Co/Prerequisites: 10-152-115 and 10-152-120. Lecture/lab. 3 credits.

10-152-170 SYSTEMS ANALYSIS & DESIGN
Covers principles and techniques of systems analysis and design. Students define system objectives and solve related problems. Includes data gathering analysis, system requirements, system and file design, management controls, and feasibility studies. Prerequisites: 10-152-115 and 10-152-120. Lecture/lab. 3 credits.

10-152-183 INTERACTIVE WEB PROGRAMMING
Provides knowledge on web-based relational databases, Structured Query Language, web servers, and an object-oriented programming language to create applications. Involves developing database programs for both the client-side and server-side web technologies. Co/Prerequisites: 10-152-115 and 10-152-120. Lecture/lab. 3 credits.

10-154-125 IT FUNDAMENTALS
Introduces the student to forms and processes necessary in the IT field. Students break down the required documents and processes required in the IT field by discipline. Included will be hands-on development of form-types required in the Training, Networking, Programming, Database, and End-User area. Lecture/lab. 2 credits.

10-154-140 PC MAINTENANCE & TROUBLESHOOTING
Students will maintain and troubleshoot PC hardware and peripherals, configure and upgrade PC components and modules. The students will also learn to maintain and troubleshoot PC operating systems. Lecture/lab. 3 credits.

10-154-155 MICROCOMPUTER OPERATING SYSTEMS
The student will learn the desktop operating systems most commonly used in business. The student will manage secure system resources through the operating system. Peer-to-peer and simple client-server networks will be implemented. The student will also learn to install and manage various peripheral devices with the operating systems. Prerequisites: 10-150-110 and 10-154-140. Lecture/lab. 3 credits.

10-154-165 PROJECT MANAGEMENT
The student will learn the tools and techniques of project management. The student will become familiar with the five process groups of project management and will gain experience in applying the nine knowledge areas of project management. Lecture/lab. 3 credits.

10-154-170 HELP DESK FUNDAMENTALS
The student will gain knowledge and experience in applying the techniques used in problem troubleshooting, end-user support and customer service. The student will also become familiar with and apply the tools used in user supply and help desk operations. Prerequisites: 10-150-110, 10-152-120 and 10-154-125. Lecture/lab. 2 credits.

10-154-177 WEB PROGRAMMING FUNDAMENTALS
Introduces the learner to the principles of web page development. In this course the student will learn to develop static web pages that contain text, image, and video. The student will also link multiple web pages to produce a complete website. Lecture/lab. 3 credits.

 


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